Shipping policy

Shipping Policy
Thank you for shopping with Velnox.
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Shipping Time
Orders are typically delivered within 5–8 business days. Delivery times may vary due to public holidays, weather conditions, or courier delays.
Shipping Cost
We offer Free Shipping on all orders within the United Kingdom.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.
Delays
While we strive to deliver orders on time, occasional delays beyond our control may occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or delivery issues caused by incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at daataoverseas123@gmail.com. We will work with our shipping partner to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: daataoverseas123@gmail.com