Terms of service

Welcome to VelnoX. By accessing or using our website and placing an order, you agree to the following terms and conditions.

GENERAL

Our store sells home accessories and everyday-use products to customers in India.

We reserve the right to refuse service, cancel orders, or limit quantities where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or other legitimate reasons.

PRODUCT INFORMATION

We make reasonable efforts to display accurate product descriptions, images, prices, and availability. However, minor differences in color, appearance, size, or packaging may occur due to photography, screen settings, manufacturer changes, or other factors.

PRICING AND PAYMENT

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Prices and product availability may change without prior notice.

Orders are subject to successful payment confirmation. If an order cannot be fulfilled, we may cancel the order and provide an applicable refund.

ORDERS

Please check your order details, shipping address, phone number, and other information carefully before completing your purchase.

Once an order has been processed or shipped, cancellation may not be possible.

SHIPPING

We currently ship within India. Processing and delivery times are provided in our Shipping Policy. Delivery times are estimates and may be affected by courier delays, weather, holidays, remote locations, or circumstances beyond our control.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy. Customers should review that policy before placing an order.

INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, product descriptions, and other materials, is owned by or licensed to us and may not be copied, reproduced, modified, or distributed without permission.

THIRD-PARTY SERVICES

We may use third-party service providers, including payment processors, shipping providers, and suppliers, to operate and fulfill orders. Your use of our store may therefore be subject to the applicable terms and policies of those providers.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, we are not responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural events, technical problems, or incorrect information provided by the customer.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. Any updated version will be posted on this page.

CONTACT

If you have any questions regarding these Terms of Service, please contact us:

Email: daataoverseas123@gmail.com

These Terms of Service are subject to applicable laws and regulations in India.